Karbon Group are looking for an experienced research agency to deliver the customer survey element of Karbon's Customer Experience Framework (CEF). Karbon Group consists of Karbon Association including Byker Community Trust (BCT) and subsidiaries 54North Homes (54NH) and Leazes Homes. Karbon Group also provides services to other landlords (i.e. almshouses) as well as to Keelman Homes via our cost sharing vehicle, both of which is part of this tender. Several customer survey types and methodologies make up our Customer Experience Framework: • Perception surveys (Tenant Satisfaction Measures and Pulse) • Transactional surveys (service specific following a transaction) • Occasional ad hoc research surveys
This award stage contract from Karbon Homes was published in 2026. The Customer Research Surveys contract.
This UK government contract opportunity is part of the public procurement process, openly available via Find a Tender.
3 Feb
Published
Current
Award Phase
Contract value not disclosed
UK tender activity (12 months)
Ask the AI assistant for deeper analysis of this scope
Important deadlines and milestones
Tender opportunity made public on Find a Tender
This is a public procurement by Karbon Homes. All UK government contracts are publicly accessible for transparency.
This Karbon Homes contract has been awarded. Review for market intelligence.
Complete your profile for personalized match scoring
Analyze how well this tender matches your company profile and capabilities.
UK tender activity (12 months)
ocds-h6vhtk-05ec7bRFP.quest helps UK businesses find and win public sector tenders. Our AI platform analyzes requirements, identifies gaps, and helps craft winning proposals.
AI-powered bid management
UK procurement tools
Expert guidance
Step-by-step guide
UK tender data from Find a Tender under the Open Government Licence. Powered by RFP.quest.
I can help you understand this Karbon Homes contract:
• Requirements and evaluation criteria • Risks and gaps analysis • Buyer and market context • Related opportunities
Ask me anything about "Customer Research Surveys"!
Powered by CopilotKit