RFP QuestBeta
Awarded · ResultStage · contract

Basingstoke & Deane Borough Council

Customer Service Platform

Software & IT SystemsCPV 48445000 79342300
Value£197k
Awarded25 Sept 2020
Published23 Feb 2021
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£197ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Replacement customer service system was required and G Cloud 11 - RM1557 was utilised in order to purchase the most appropriate solution.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
Replacement customer service system was required and G Cloud 11 - RM1557 was utilised in order to purchase the most appropriate solution.
G-Cloud / Digital MarketplaceFrameworks & routes to market
Replacement customer service system was required and G Cloud 11 - RM1557 was utilised in order to purchase the most appropriate solution.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
d30e458e-e58d-4ba7-805e-2bf3174d3834
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
G Cloud 11 - rm1557
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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