RFP QuestBeta
Awarded · ResultStage · contract

O F W A T

Customer views on guaranteed standard scheme (GSS)

Business ServicesCPV 79000000 79300000 79340000 79342000
Value£36,550
Awarded15 Aug 2024
Published29 Oct 2024
RegionLondon

£36,550 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£37ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Over the coming months, the Department for Environment, Food and Rural Affairs (Defra) will be launching a consultation on payments made under the Guaranteed Standards Scheme (GSS).

Water and wastewater customers are entitled to guaranteed minimum standards of services from their water or sewerage company.

When companies fail to meet these standards, they are required to make a payment to affected customers, as specified by the GSS This research will need to be completed by early October 2024, in order to inform Ofwat's response to and recommendations for, Defra's consultation.

Requirements

What the notice asks for

01

Required to make a payment to affected

required to make a payment to affected customers, as specified by the GSS.

02

This research will need to be completed

This research will need to be completed by early October 2024, in order to inform Ofwat's.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

OfwatRegulator registrations
This research will need to be completed by early October 2024, in order to inform Ofwat's

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
3693f560-865c-4aa5-92a2-c8184d2dc82a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PROC.0028
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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