RFP QuestBeta
ClosedStage · contract

Home Office

Irregular Migration Management Services (IMMS) Lot 1 - Operator Services

HospitalityCPV 55500000 60130000 75000000 79710000 79713000 79993000 90911100 98341000 98341110
Value£539.1m
Deadline15 Nov 2024
Published28 May 2026
RegionSouth East
Timeline
Published 28 May 2026ClosedCloses 15 Nov 2024
Contract value in context
£539.1mtotal contract value
median £606k
this tender£0£582.2m

This is a large award for Hospitality & Catering — above three-quarters of comparable contracts. Based on 3,335 valued Hospitality & Catering tenders in our corpus.

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The brief

The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent.

The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal.

A comprehensive specification was provided within the tender documentation.

Submitted proposals were evaluated against criteria covering quality, social value, and price.

The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods.

The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term.

In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract.

The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology.

This included a 10% quality weighting allocated specifically to Social Value.

This notice pertains solely to the award of Lot 1.

Key requirements

What the supplier must deliver

01

The appointed Operator Services Provider is responsible

The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal.

02

In line with Government policy, usage is

In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
d01f6a9a-c4bc-4dc3-a323-c3422ba68226
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_402130/1576505
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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