RFP QuestBeta
Awarded · ResultStage · contract

The National Archives

IT Service Support Management Tool (ITSSM)

Software & IT SystemsCPV 48000000 72000000
Value£120k
Awarded3 Dec 2021
Published26 Jan 2022
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£120ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution.

Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed

Requirements

What the notice asks for

01

The requirement is for a SaaS-based IT

The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
d3b19e7d-f046-4026-969a-8de604d5f436
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TNA404
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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