RFP QuestBeta
ClosedStage · contract

THE BUSINESS GROWTH HUB LIMITED

Business Telesales Services

Business ServicesCPV 79000000 79300000 79340000 79342000
Value£9k
Deadline16 Oct 2023
Published15 Jan 2024
RegionNorth West
Timeline
Published 15 Jan 2024ClosedCloses 16 Oct 2023
Contract value in context
£9ktotal contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The Growth Company has been commissioned as the result of a successful tendering process to support Boost, Lancashire's Business Growth Hub in delivering expert business growth support services under the current UKSPF programme.

The supplier is expected to contact a target list of businesses identified by the Growth Company from Growth Flag data and those referred by other services if appropriate.

This will include previous Boost clients and new clients to Boost.

The chosen supplier is expected to: • Develop a call script and supporting information for the telesales team. • Provide a plan for the telesales campaign. • Adhere to industry standards, legal requirements and best practice for telesales calls. • Undertake quality assurance monitoring of the telesales process. • Act as a data processor for Growth Company under UK GDPR. • Generate between 90 and 150 business leads that meet the eligibility / suitability criteria. • Record and refer warm leads to the Growth Catalyst team for follow up calls and where appropriate business engagement and project registration. • Provide weekly updates throughout the telesales campaign and attend progress meetings/calls.

Key requirements

What the supplier must deliver

01

The Growth Company has been commissioned as

The Growth Company has been commissioned as the result of a successful tendering process to support Boost, Lancashire's Business Growth Hub in delivering expert business growth support services under the current UKSPF programme.

02

The supplier is expected to contact

The supplier is expected to contact a target list of businesses identified by the Growth Company from Growth Flag data and those referred by other services if appropriate.

03

The chosen supplier is expected

The chosen supplier is expected to:.

04

Provide a plan for the telesales campaign

Provide a plan for the telesales campaign.

05

Provide weekly updates throughout the telesales campaign

Provide weekly updates throughout the telesales campaign and attend progress meetings/calls.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
d3b9c687-f72e-4fcc-b145-914afc01e11a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Q2540
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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