RFP QuestBeta
ClosedStage · contract

The University of Warwick

ServiceNow Application Support - AWARD

IT ServicesCPV 72600000 48900000 72000000 48000000
Value£1
Deadline9 Mar 2016
Published6 May 2016
RegionWest Midlands
Timeline
Published 6 May 2016ClosedCloses 9 Mar 2016
Contract value in context
£1total contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.

The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller.

The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.

Key requirements

What the supplier must deliver

01

The University of Warwick has a requirement

The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.

02

Remote Support / Managed Service in respect

Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays).

03

Ad hoc support for Annual upgrades

Ad hoc support for Annual upgrades and development work.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at The University of Warwick, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
d459ab98-3265-44c2-9432-3f8b152d5184
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CP-02-16-ITS-SERVNOW-SR - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

Assembling the market network…

The University of Warwick’s tender network

Assembling the network…

Also open now

Similar open tenders

Conversion Practices Victim Support Service

Cabinet Office

Closes 24 Jul 2028IT Services
Value not publishedValue

Outsourced IT Support Services

Hybu Cig Cymru-Meat Promotion Wales

Closes 17 Jul 2026IT Services
£350kValue