RFP QuestBeta
Awarded · ResultStage · contract

Leicester City Council

FEW1278 - Provision of Emergency Call Handling Services

Repair & MaintenanceCPV 50000000
Value£60,000
Awarded19 Dec 2023
Published2 Jan 2024
RegionLondon

£60,000 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£60ktotal contract value
median £130k
this tender£0£4.8m

This sits in the lower-middle of the Repair & Maintenance band — a mid-scale opportunity. Based on 15,278 valued Repair & Maintenance tenders in our corpus.

The brief

The services required are the handling of all the Housing Divisions emergency repairs calls received on the tenant's emergency repairs telephone number.

The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.

Requirements

What the notice asks for

01

The provider will be required to identify

The provider will be required to identify genuine emergency calls, log an emergency repair job on the Council's IT system, and issue the job to an Emergency Repair Operative using the Council's work scheduling system, following the required operational procedures.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
d6a0d0b5-2be1-4ba5-a6ce-61138e46bd2e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
LEICSCITY02-DN698991-98002072
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Repair & Maintenance

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Leicester City Council’s tender network

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