RFP QuestBeta
ClosedStage · contract

Islington and Shoreditch Housing Association

ISHA-Out of Hours Call Centre

Business ServicesCPV 79512000
ValueValue not published
Deadline22 Feb 2021
Published19 Jan 2021
RegionLondon
Timeline
Published 19 Jan 2021ClosedCloses 22 Feb 2021
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The brief

The contract is for the provision of Out of Hours call centre services for residential properties owned and managed by Islington and Shoreditch Housing Association.

It is intended that the contract will commence in July 2021 and, subject to annual reviews, run for a period of three years with the option for renewal, as decided by ISHA, for an extension of up to a further one year and then an additional one year, subject to satisfactory reviews based upon performance and quality of service and delivery.

The maximum duration of the contract is therefore five years.

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Source & provenance
OCID
d6ba829a-420e-42dd-a51f-97a300358060
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
MT221711
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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