Independent Phone Line for Consumer PPM Experiences
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Radio, TV & Communications Equipment band — a mid-scale opportunity. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.
Ofgem launched a webform, which will enable consumers to share their experience of having a PPM installed.
Ofgem recognise that a webform on its own may mean that some consumers are unable to share their experience, and these may be the very consumers with vulnerability issues that Ofgem want to hear from.
Ofgem therefore recognises the value in setting up a phone line to run alongside the webform, to support consumers in completing the webform, who would otherwise be digitally excluded.
What the supplier must deliver
Ofgem launched a webform, which will enable
Ofgem launched a webform, which will enable consumers to share their experience of having a PPM installed.
Ofgem therefore recognises the value in setting
Ofgem therefore recognises the value in setting up a phone line to run alongside the webform, to support consumers in completing the webform, who would otherwise be digitally excluded.
Derived from the notice text — always confirm against the original documents.
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- OCID
- d7a639c8-fb90-406b-8b3a-920e015b82ca
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- MT229369
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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