RFP QuestBeta
Awarded · ResultStage · contract

Accent Housing

Electronic Document & Records Management (EDRM) Project.

Software & IT SystemsCPV 48000000 48600000 48610000
Value£322,808
Awarded5 Jul 2018
Published20 Dec 2018
RegionUK-wide

£322,808 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£323ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Accent Housing Limited have been providing high quality social housing for rent and sale for 50 years and remain firmly committed to providing their residents with the excellent homes and top-quality services they have a right to expect.

We currently own and manage over 21,500 homes across the country, which over 34,000 residents call their home.

Our residents' homes and services are managed through regional offices in Middlesbrough, Burnley, Camberley and Peterborough.

The head office is located in Shipley, West Yorkshire.

Accent has changed significantly over the last 4 years.

We have brought three federated housing providers into a single organisation with four regional offices.

We have also embedded our three strategic ICT systems (MIS ActiveH, Unit4 (Agresso) and Access HR.

We have also introduced a single national contact centre, mobile working for our housing officers / surveyors and a self-service website for use by our residents.

To move Accent to the next level we need to be a truly "integrated organisation" and there are a number of significant changes required.

Accent does not currently have an EDRM system: scanned and created documents are stored in network drive structures and a SharePoint 2007 intranet is utilised to store and manage standard templates.

In order to improve overall operational efficiency, facilitate compliance with the GDPR, support the new Customer Web Site and significantly streamline existing processes, the implementation of a formal EDRM solution has been mandated by our Executive Board, and a budget allocated.

Requirements

What the notice asks for

01

To move Accent to the next level

To move Accent to the next level we need to be a truly "integrated organisation" and there are a number of significant changes required.

02

In order to improve overall operational efficiency

In order to improve overall operational efficiency, facilitate compliance with the GDPR, support the new Customer Web Site and significantly streamline existing processes, the implementation of a formal EDRM solution has been mandated by our Executive Board, and a budget allocated.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

UK GDPR / data protectionContract conditions
In order to improve overall operational efficiency, facilitate compliance with the GDPR, support the new Customer Web Site and significantly streamline existing processes, the implementation of a formal EDRM solution has been mandated by our Executive Board, and a budget allocated.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Source & provenance
OCID
d81a1b16-b073-402e-8b17-5393ac0edb31
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ACC001-DN341463-69961938
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Software & IT Systems

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