RFP QuestBeta
Awarded · ResultStage · contract

Newcastle University

(NU/1589 - 73) Web Services Retainer 2022-2023

Business ServicesCPV 79000000 72000000 72200000 48000000 48400000 48480000 79400000 79410000 79300000 79340000 72210000 72212000
Value£99k
Awarded3 Aug 2022
Published7 Sept 2022
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£99ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

The brief

We are seeking to appoint an agency on a retainer for 11 months to support with the following key services: 1.

Web content development a.

Write and edit effective web content: i.

Using user centred content design principles ii.

Optimised for appropriate readability iii.

Optimised for search engines and mobile devices iv.

To meet the University's web content guidelines and standards b.

Rewrite Newcastle University content so it is more suitable for the web c.

Use our content workflow and CMS to develop and publish content 2.

Web page creation a.

Use our content workflow system, GatherContent, to manage content creation and approvals processes b.

Create and publish approved web content using one of our content management systems (CMS).

We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk.

We also use Hubspot CMS for specific projects and support is required for both. c.

Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities. d.

Apply SEO best practices e.

Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA) f.

Strong working knowledge developing cross platform/browser compatibility for dynamic web applications.

RWD (responsive web design) and mobile first design g.

Strong understanding of functional testing strategies and application 3.

Project management skills a.

The ability to deliver outstanding project management throughout the 11 month retainer b.

Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders. c.

Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets. d.

Use our internal project management system Wrike e.

Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards f.

Have a collaborative approach acting as an extension of our in-house delivery team

Requirements

What the notice asks for

01

We also use Hubspot CMS for specific

We also use Hubspot CMS for specific projects and support is required for both.

02

Deliver pages that are accessible for users

Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities.

03

The ability to deliver outstanding project management

The ability to deliver outstanding project management throughout the 11 month retainer.

04

Assign a dedicated Account Manager who can

Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders.

05

Assign an Account Director to provide

Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

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Source & provenance
OCID
d97cf720-0bf7-46e7-9f85-b238996a6b78
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
NCL001-DN623436-07720250
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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