RFP QuestBeta
Awarded · ResultStage · contract

Stockton-on-tees Borough Council

DA from NHS Link: IT Solutions 2 FW for Gamma SIP Trunk Service for Corporate Telephony 2026-2029

IT ServicesCPV 72000000 72200000 72220000 72222000
Value£115k
Awarded26 Apr 2026
Published27 Apr 2026
RegionNorth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£115ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Stockton and Darlington councils currently have a contract with Cisilion to provide a resilient SIP service to Xentrall Landing zone in Azure cloud of use by both.

This SIP service carries all incoming and outgoing external calls for the councils and terminates on resilient Ribbon Session Border Controllers that route calls to Teams Voice in Azure or the on-premises Netcall CRM's used by both council's Customer services departments.

These Ribbons servers are provided and supported by Cisilion in a separate contract.

This contract also includes the provision of the current DDI extension number ranges e.g.

01642 52xxxx for Stockton.

This DDI number provision also includes the Stockton "Gold Number" ranges which the council have had since the 80's.

Cisilion were essential with the migration to Gamma SIP as part of the previous contract and we have been happy with that support and the help they have provided since then.

Requirements

What the notice asks for

01

Stockton and Darlington councils currently have

Stockton and Darlington councils currently have a contract with Cisilion to provide a resilient SIP service to Xentrall Landing zone in Azure cloud of use by both.

02

Cisilion were essential with the migration

Cisilion were essential with the migration to Gamma SIP as part of the previous contract and we have been happy with that support and the help they have provided since then.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
0d3f6cd7-cdb1-4e51-8481-381ab9694e3b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
OPEN2026897
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Stockton-on-tees Borough Council’s tender network

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