RFP QuestBeta
Awarded · ResultStage · contract

Citizen

2024 - 1039 Former Tenancy Debt Collection Services

Business ServicesCPV 79000000 79900000
Value£31k
Awarded16 Aug 2024
Published1 Aug 2024
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£31ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money.

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers.

It is estimated that we will forward approximately 200 cases for collection per annum (p.a.) The estimated value of the Project is £14,000 per annum (p.a.), and £28,000 over the duration of the agreement.

This estimate is dependent on the collection success rate.

The contract will be let for a duration of 2 years (24 months) with an option to extend by a further 2 years (24 months), subject to satisfactory performance against KPI's.

The issue of this ITT and Statement of Requirements, along with supporting documentation, marks the commencement of the ITT stage of the procurement process.

Key requirements

What the supplier must deliver

01

Citizen wishes to tender for the provision

Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money.

02

We are seeking to procure the services

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ddfe0259-f893-40b5-99f4-45ef99dc2534
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-240-1039-2024 - 1039
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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