RFP QuestBeta
Awarded · ResultStage · contract

MHRA Buyer Organisation

Debt Recovery Services One Stop Shop Call-Off Contract

Financial ServicesCPV 66000000
Value£148k
Awarded9 Aug 2020
Published4 Jan 2021
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£148ktotal contract value
median £150k
this tender£0£4.7m

This sits in the lower-middle of the Financial & Insurance Services band — a mid-scale opportunity. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

The brief

The Medicines and Healthcare products Regulatory Agency require the appointment of a Debt Recovery Agency for the provision of Services relating to Pre-Legal collections and Legal Recoveries across the UK and internationally.

The Supplier shall be required to provide comprehensive and efficient debt recovery Services with the implementation of effective systems and processes to ensure auditability, professionalism and sensitivity.

The Services shall be called off as required and therefore there is no guarantee of volumes; however, the Supplier must be able to manage service fluctuations.

The majority of the debt we expect to refer to the Supplier shall be aged debt older than 120 days, with limited cases under 120 days.

Call-Off Contract from LUPC Framework PFB5044 LU Lot 2.

Key requirements

What the supplier must deliver

01

The Supplier shall be required to provide

The Supplier shall be required to provide comprehensive and efficient debt recovery Services with the implementation of effective systems and processes to ensure auditability, professionalism and sensitivity.

02

The Services shall be called off as

The Services shall be called off as required and therefore there is no guarantee of volumes; however, the Supplier must be able to manage service fluctuations.

03

The majority of the debt we expect

The majority of the debt we expect to refer to the Supplier shall be aged debt older than 120 days, with limited cases under 120 days.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
0cac18fa-1c15-4512-b16b-ee7649846bea
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_242641/915912
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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