Dementia Advisor Service Contract
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.
This contract is for the Dementia Advisor Service.
The Dementia Advisor (DA) Service will be required to offer pre and post diagnosis support, advice and information to people living with memory problems/dementia, their families, and carers across County Durham.
Please download the tender documents for full details of requirements via the Procontract NEPO Portal WWW.nepo.org using Procontract Reference DN583299 For additional guidance on how to submit your response through the NEPO Portal, please visit the NEPO website training section at https://www.nepo.org/suppliers/learn to access the Navigating the Portal suite of videos.
These also include useful information on how to manage your online ProContract account.
If you have any problems accessing or uploading your documents via the system please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided by the NEPO portal administration organisation Proactis.
Please use the method below that is appropriate to the issue that you are experiencing. • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. • Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system.
Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk • Emergency Contact (0330 005 0352) - To be used by Suppliers for critical support only i.e. document submission near tender deadline - this should be used by exception and not as a rule
What the supplier must deliver
The Dementia Advisor (DA) Service will
The Dementia Advisor (DA) Service will be required to offer pre and post diagnosis support, advice and information to people living with memory problems/dementia, their families, and carers across County Durham.
The E-tendering System Support is provided by
The E-tendering System Support is provided by the NEPO portal administration organisation Proactis.
Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com)
Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com).
Any emails to this address will auto-log
Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.
To be used by Suppliers for critical
To be used by Suppliers for critical support only i.e. document submission near tender deadline.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ad7ba88e-d19e-4209-9b47-b30a2348df6f
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- DCC001-DN583299-63196296
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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