RFP QuestBeta
Awarded · ResultStage · contract

N H S Shared Business Services

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

IT ServicesCPV 72000000 72200000 72210000 72212000
Value£150.0m
Awarded11 Oct 2024
Published12 Jan 2026
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£150.0mtotal contract value
median £120k
this tender£0£162.0m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new.

These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS).

NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes Lot 1a - Digital Dictation (Fixed) Lot 1b - Digital Dictation (SaaS) Lot 2a - Speech Recognition (Fixed) Lot 2b - Speech Recognition (SaaS) Lot 3 - Outsourced Transcription Lot 4 - Combined Solutions

The gates

What this notice demands of you

3 named, none in explicit obligation language. Each one is quoted from the notice.

Dynamic Purchasing System (DPS)Frameworks & routes to market
These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS).
Framework agreement (any)Frameworks & routes to market
NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition &
NHS Shared Business ServicesFrameworks & routes to market
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
14e8b17e-78d3-4d2c-a30f-b96415f9a39e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SBS10505
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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