RFP QuestBeta
Awarded · ResultStage · contract

WATER SERVICES REGULATION AUTHORITY

Disaster Recovery Services

IT ServicesCPV 72000000 72200000 72250000
Value£25k
Awarded25 Apr 2016
Published5 Sept 2016
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£25ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Background Ofwat’s current IT DR contract is up for renewal on 3rd May 2016.

At present all ICT is provisioned from our Birmingham premises via our onsite ICT systems, with high speed point to point communications to our London satellite office, and the IT DR arrangements consist of a schedule of equipment being delivered to an alternate location, normally our London office, and assistance with the restoration of data and ICT services from that location.

As an initial requirement we would look to have and similar arrangement in place as of 3rd May.

Going forward it is intended that most of these systems will be moving to the cloud as either SaaS, PaaS or IaaS.

During this transition we require a supplier of IT DR services to work with us on this, to continue to provide DR for our current Hardware based infrastructure, and to advise us on best practice and guidance on how, when transitioning to cloud based services we incorporate DR into the new estate all within a model of minimal disruption and minimal risk to Ofwats business, and to ensure that effective DR arrangements are in place at all stages of the transition to Cloud Based services.

We would also like to include in the contract addition value added services detailed in the scope below.

Ofwat operates from two locations: a) Centre City Tower, 7 Hill Street, Birmingham, B5 4UA; and b) Ofwat London Office, 21 Bloomsbury Street, London WC1B 3HF Scope Within the scope of the IT Disaster Recovery (DR) contract we require the following.

DR Services to cover our current Hardware based ICT services.

Costed option for Daily collection / delivery and secure storage of backup tapes, on an agreed rotation basis, from our Birmingham office with 24/7 access to any stored tapes.

As services are transitioned to the cloud, provision of backup services (e.g. cloud to cloud ) to maintain our current secure robust backup services.

Details of data amounts to be discussed / decided as transitioning progresses.

We are at present performing a review of our current compute consumption with early indications showing that we can consolidate our infrastructure as part of the cloud migration.

During critical periods within our business cycle we are looking to be able to resume our ICT capability with an RTO of ½ day, this we understand is not possible with our current configuration (and onsite server delivery model of IT DR), but is an aim for the future once in the cloud.

We are still in the process of determining our RPO.

In order to ensure the security of Ofwats information and it’s systems it is required that all suppliers must hold ISO 27000/1 accreditation and be able to demonstrate compliance.

It is also required that suppliers must be ISO 22301 accredited, be able to demonstrate compliance and be able to inform Ofwat of best practice to support our Business Continuity activities.

Requirements

What the notice asks for

01

As services are transitioned to the cloud

As services are transitioned to the cloud, provision of backup services (e.g. cloud to cloud ) to maintain our current secure robust backup services.

02

We are at present performing a review

We are at present performing a review of our current compute consumption with early indications showing that we can consolidate our infrastructure as part of the cloud migration.

03

In order to ensure the security

In order to ensure the security of Ofwats information and it’s systems it is required that all suppliers must hold ISO 27000/1 accreditation and be able to demonstrate compliance.

04

It is also required that suppliers must

It is also required that suppliers must be ISO 22301 accredited, be able to demonstrate compliance and be able to inform Ofwat of best practice to support our Business Continuity activities.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named in obligation language, 0 mentioned. Each one is quoted from the notice.

ISO 22301 (business continuity)says mustStandards you certify to
It is also required that suppliers must be ISO 22301 accredited, be able to demonstrate compliance and be able to inform Ofwat of best practice to support our Business Continuity activities.
Ofwatsays mustRegulator registrations
It is also required that suppliers must be ISO 22301 accredited, be able to demonstrate compliance and be able to inform Ofwat of best practice to support our Business Continuity activities.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
1350c983-b0d1-46bb-8c99-67fd6b955513
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PROC.02.0109
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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