RFP QuestBeta
Awarded · ResultStage · contract

Longhurst Group

Provision of Voice of Customer Software (Rant and Rave) - Direct Award from Crown Commercial Service (CCS) G-Cloud 11 Framework (RM1557.11)

IT ServicesCPV 72000000 48000000 48400000 48440000
Value£400k
Awarded15 Mar 2020
Published25 Feb 2021
RegionEast of England
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£400ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

A Call-Off Contract to provide a subscription to Voice of Customer Software - Rant and Rave from the Crown Commercial Service (CCS) G-Cloud 11 Framework (RM1557.11).

The Rant and Rave software provides customer engagement, feedback, surveys, associated analysis and consultancy services

Requirements

What the notice asks for

01

A Call-Off Contract to provide a subscription

A Call-Off Contract to provide a subscription to Voice of Customer Software.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
Provision of Voice of Customer Software (Rant and Rave) - Direct Award from Crown Commercial Service (CCS) G-Cloud 11 Framework (RM1557.11)
G-Cloud / Digital MarketplaceFrameworks & routes to market
Provision of Voice of Customer Software (Rant and Rave) - Direct Award from Crown Commercial Service (CCS) G-Cloud 11 Framework (RM1557.11)

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Source & provenance
OCID
e85cc25f-f9ba-418f-89e6-9318916f236e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
Longhurst001-DN525979-66660371
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in IT Services

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