RFP QuestBeta
ClosedStage · contract

Restoration and Renewal Delivery Authority Ltd

Restoration & Renewal Colleague Engagement Survey

IT ServicesCPV 72212450 79342310 79342311
Value£15k
Deadline11 Oct 2021
Published20 Dec 2021
RegionLondon
Timeline
Published 20 Dec 2021ClosedCloses 11 Oct 2021
Contract value in context
£15ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The requirement is for the introduction of an annual Colleague Engagement Survey for the Restoration and Renewal programme.

We require a Service Provider who can provide the best fit technology to supply the right survey platform that will work for the Delivery Authority and ongoing 24/7 technical support for the lifetime of the contract.

In addition, we require Professional Services to ensure we develop an approach and set of survey questions that are tailored for our needs as well as ongoing services to provide support to all key stakeholders from Senior Leaders to survey participants.

We will also require support and management information at all key stages of the survey lifecycle with focused support on completion rates, results interpretation, external benchmarks and action planning.

The Service Provider will need to operate with integrity, in line with GDPR guidelines and provide confidentiality at all stages of the process.

They will also need to meet the Web Content Accessibility Guidelines (WCAG) 2.1 so we deliver a survey that is accessible to all our colleagues.

The Service Provider will be selected and engaged to assist the HR team to run an annual engagement survey plus additional pulse surveys during the year.

Key requirements

What the supplier must deliver

01

We require a Service Provider who can

We require a Service Provider who can provide the best fit technology to supply the right survey platform that will work for the Delivery Authority and ongoing 24/7 technical support for the lifetime of the contract.

02

In addition, we require Professional Services

In addition, we require Professional Services to ensure we develop an approach and set of survey questions that are tailored for our needs as well as ongoing services to provide support to all key stakeholders from Senior Leaders to survey participants.

03

We will also require support and management

We will also require support and management information at all key stages of the survey lifecycle with focused support on completion rates, results interpretation, external benchmarks and action planning.

04

The Service Provider will need to operate

The Service Provider will need to operate with integrity, in line with GDPR guidelines and provide confidentiality at all stages of the process.

05

They will also need to meet

They will also need to meet the Web Content Accessibility Guidelines (WCAG) 2.1 so we deliver a survey that is accessible to all our colleagues.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
ee8ce90d-dc5c-438c-91ff-5c65a6e066a3
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DA1148
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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