Enterprise CRM Development and Maintenance
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
Sheffield Hallam University (SHU) employs a Customer Relationship Management (CRM)platform to develop, support and maintain CRM capability for approximately 1,650 professional services and academic staff members along with self-service functionality for 32,000 students.
The technology enables a higher availability of resources to users and engages the University's ability to deploy new business services rapidly.
This current implementation will grow to meet demand and form the basis for further development of an integrated Enterprise System.
What the supplier must deliver
Sheffield Hallam University (SHU) employs a Customer
Sheffield Hallam University (SHU) employs a Customer Relationship Management (CRM)platform to develop, support and maintain CRM capability for approximately 1,650 professional services and academic staff members along with self-service functionality for 32,000 students.
This current implementation will grow to meet
This current implementation will grow to meet demand and form the basis for further development of an integrated Enterprise System.
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- OCID
- ocds-h6vhtk-047c25
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 022582-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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