RFP QuestBeta
Awarded · ResultStage · contract

MCA - Maritime and Coastguard Agency

Essentials 25 Support Agreement - UK Shipping Concierge (UKSC) Customer Relationship Manager (CRM)

IT ServicesCPV 72000000
Value£15k
Awarded5 Jun 2022
Published28 Jun 2022
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£15ktotal contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The UK Shipping Concierge have built and is about to deploy and go live on a Customer Relationship Management (CRM) system.

It is hosted on MS Dynamics where MFT and the UKSR's CRM systems are also hosted.

A Microsoft Essentials support contract is required to fix any faults and issues identified in the system.

25 service tickets will be available within a 1 year period.

This contract is to be let under G-Cloud 12.

Key requirements

What the supplier must deliver

01

A Microsoft Essentials support contract is required

A Microsoft Essentials support contract is required to fix any faults and issues identified in the system.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
223671f5-c779-480e-aa76-f474f27a07db
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_306855/1082963
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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