Extension to Omni Channel Contact Centre Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.
This is a Transparency Notice publication to extend original Contract for Omni Channel Contact Centre Software under 24 month optional extension available.
This notice replaces previous published awarded contract notice: https://www.contractsfinder.service.gov.uk/notice/9e3d11a9-c88b-4d19-b4d5-3b7837171e2d?origin=SearchResults&p=1 The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11) Total maximum award value is the maximum of all charges including all optional extensions.
This value modification has been completed in compliance with regulation 72 (a) of the Public Contracts Regulations 2015.
CQC Reference: CQC ICTC 801 Updated 13.03.23 - files uploaded as links have been removed and replaced as attachments to this notice.
What this notice demands of you
3 named, none in explicit obligation language. Each one is quoted from the notice.
CQC Reference: CQC ICTC 801
The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11)
The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11)
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Care Quality Commission, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- 2fe0f557-6352-44b7-b552-072c2850dadd
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CF-0843800D0O000000rwimUAA
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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