RFP QuestBeta
Awarded · ResultStage · contract

Hanover Housing Association

Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile

Software & IT SystemsCPV 48000000 72000000 72200000 72210000 72212000 32000000 32500000 32520000 48400000 48440000
Value£440k
Awarded13 Jul 2017
Published10 Oct 2017
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£440ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded.

Lot 2 is to be re-tendered.

THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives.

Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers.

This tender will be for the procurement of solutions across two lots: 1.

Business Telephony & Contact Centre 2.

Customer Relationship Management (CRM) & Mobile Working.

Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

Requirements

What the notice asks for

01

Suppliers are able to bid for one

Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

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Source & provenance
OCID
f2879a86-20f0-44f1-a2b0-efa5e12bf57d
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_134050/625142
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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