Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded.
Lot 2 is to be re-tendered.
THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives.
Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers.
This tender will be for the procurement of solutions across two lots: 1.
Business Telephony & Contact Centre 2.
Customer Relationship Management (CRM) & Mobile Working.
Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.
What the supplier must deliver
Hanover wishes to engage with suppliers
Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives.
Suppliers are able to bid for one
Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Hanover Housing Association, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- f2879a86-20f0-44f1-a2b0-efa5e12bf57d
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_134050/625142
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Software & IT Systems
Assembling the market network…
Hanover Housing Association’s tender network
Assembling the network…
Similar open tenders
Telephony – Unified Communications and Contact Centre
Sovini Limited
Provision of Mobile Voice & Data Services- BCH
The Police and Crime Commissioner for Bedfordshire Police, Cambridgeshire Constabulary, and Hertfordshire Constabulary (BCH)