RFP QuestBeta
ClosedStage · contract

Cambridgeshire District Councils

Contact Centre messaging and music on hold provider

Communications EquipmentCPV 32500000 48210000 48500000
Value£24k
Deadline10 Sept 2017
Published8 Dec 2017
RegionEast of England
Timeline
Published 8 Dec 2017ClosedCloses 10 Sept 2017
Contract value in context
£24ktotal contract value
median £101k
this tender£0£2.9m

This sits below the typical range for Radio, TV & Communications Equipment contracts — a smaller, more accessible award. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

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The brief

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient Turn around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non copyright Music on Hold

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Source & provenance
OCID
f32d4e19-b306-46a1-8976-ef36081ebe06
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CAMBDC001-DN285981-65958913
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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