RFP QuestBeta
Awarded · ResultStage · contract

Hertfordshire NHS Procurement

ENHT - Telephony Systems Maintenance (2019-2020 +1)

Repair & MaintenanceCPV 50330000
Value£100k
Awarded23 Nov 2018
Published12 Feb 2019
RegionEast of England
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£100ktotal contract value
median £130k
this tender£0£4.8m

This sits in the lower-middle of the Repair & Maintenance band — a mid-scale opportunity. Based on 15,278 valued Repair & Maintenance tenders in our corpus.

The brief

Sub-OJEU Tender run to benchmark prices, the most economically advantageous tender was awarded the contract.

Provision of services specified to include (not exhaustive): 1.

Supply a hardware and software break fix service for all our telecoms equipment as listed in appendix D. (24/7) 2.

Support and advise the trust on software upgrades for listed telecoms equipment (24/7) 3.

Support internal staff with configuration of telecoms systems (office hours only) 4.

Support and assistance with Move add change, a small amount of time per month should be included in the contract 5.

Supply technical advice to our internal Network and telecoms teams as required.

6.

Work with ENHT on telecoms roadmap and strategy around unified communications 7.

Out of hours support at all other times.

Requirements

What the notice asks for

01

Supply a hardware and software break fix

Supply a hardware and software break fix service for all our telecoms equipment as listed in appendix D. (24/7).

02

Support and advise the trust on software

Support and advise the trust on software upgrades for listed telecoms equipment (24/7).

03

Support internal staff with configuration of telecoms

Support internal staff with configuration of telecoms systems (office hours only).

04

Support and assistance with Move add change

Support and assistance with Move add change, a small amount of time per month should be included in the contract.

05

Supply technical advice to our internal Network

Supply technical advice to our internal Network and telecoms teams as required.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
f505a71f-1c49-498c-81f1-00dd85d3e120
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_192244/746011
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Repair & Maintenance

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Hertfordshire NHS Procurement’s tender network

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