GB-Glasgow: IVR Review Services
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
The service will include drafting new scripts, incorporating IVR best practice to enhance the flow of calls through the IVR, supporting SLC's aim to positively encourage customers to self-serve, reduce unwanted abandons and ensure callers are routed to the correct advisor.
What the supplier must deliver
The service will include drafting new scripts
The service will include drafting new scripts, incorporating IVR best practice to enhance the flow of calls through the IVR, supporting SLC's aim to positively encourage customers to self-serve, reduce unwanted abandons and ensure callers are routed to the correct advisor.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at Student Loans Company Limited, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- f52fbaf8-39a0-4efb-ac96-c920bfad50f6
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP848940762
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