RFP QuestBeta
Awarded · ResultStage · contract

THE NATIONAL ARCHIVES

Audience Strategy Development - Call Off Contract

Recreation & CultureCPV 92000000
Value£100k
Awarded19 Jul 2017
Published21 Aug 2017
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£100ktotal contract value
median £75k
this tender£0£2.1m

This sits in the upper-middle of the Recreation, Culture & Sport band — a substantial contract for the sector. Based on 3,522 valued Recreation, Culture & Sport tenders in our corpus.

The brief

We wish to appoint a single Supplier to a no minimum commitment call-off contract covering the period 14th August 2017 - 31st July 2019, to work with us to embed and develop further our Audience Engagement Strategy and segmentation.

Through quantitative and qualitative research amongst the variety of public audiences represented in our segmentation, the appointed Supplier will help deepen our understanding of the audience segments and how to engage with them.

The appointed Supplier will transform the data into insights and recommendations to enable us to develop our Audience Strategy, inform our public engagement programme, and achieve our goal of growing our public audience.

Areas of work required by the appointed Supplier may include, but will not necessarily be limited to,: measuring and evaluating the impact of the Audience Strategy; collaborating with our data analyst supplier to connect any audience data with our Single Customer View (SCV) dataset; and deepening understanding of The National Archives' online audiences and digital engagement.

We require the appointed Supplier to have demonstrable experience of the following areas in the cultural sector: - audience strategy - audience segmentation - concept testing (for example, of exhibitions or campaign design) - digital engagement and online audiences - quantitative and qualitative research methodologies In addition, we require the appointed Supplier to have extensive industry knowledge that can be drawn upon to make comparisons with other cultural institutions.

We would also like to understand applicants' experience of: - formative and summative evaluation of exhibitions - other audiences in the cultural sector and their needs and modes of engagement, such as Education and Learning, and Community and Outreach audiences The appointed Supplier will be expected to identify research needs and propose projects to help us develop and move forward with our Audience Strategy, as well as respond to specific research briefs issued by The National Archives.

The appointed Supplier will be required to work closely with TNA's Customer Insight Officer.

The call-off contract will be valid until 31st July 2019 and will cover all work up to a maximum value of £100,000 excluding VAT.

Potential Suppliers should note that a contract award will not represent a commitment or obligation by The National Archives to commission work totalling this value in the time period, but rather that work may be commissioned with the awarded Supplier up to a maximum value of £100,000 over the course of the contract period.

Key requirements

What the supplier must deliver

01

We require the appointed Supplier to have

We require the appointed Supplier to have demonstrable experience of the following areas in the cultural sector:.

02

We would also like to understand applicants&#039

We would also like to understand applicants' experience of:.

03

The appointed Supplier will be expected

The appointed Supplier will be expected to identify research needs and propose projects to help us develop and move forward with our Audience Strategy, as well as respond to specific research briefs issued by The National Archives.

04

The appointed Supplier will be required

The appointed Supplier will be required to work closely with TNA's Customer Insight Officer.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
f8514532-ffb1-4b38-bdbe-6fa39820785f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TNA130/2
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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