RFP QuestBeta
Awarded · ResultStage · contract

NHS Digital

RM3815-Lot-2-Call-Off Teleperformance Call Off

Telecoms & PostCPV 64000000
Value£28.0m
Awarded16 Apr 2021
Published30 Sept 2021
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£28.0mtotal contract value
median £200k
this tender£0£30.2m

This is a large award for Postal & Telecommunications — above three-quarters of comparable contracts. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.

The brief

Provision of contact centre services and related services to support a response to the COVID - 19 crisis, specifically mobilisation services for the provision of ID & Verification processing and tier 1 technical support ( Procured under RM 3815 Contact Centre Services framework).

Key requirements

What the supplier must deliver

01

Provision of contact centre services and related

Provision of contact centre services and related services to support a response to the COVID.

02

19 crisis, specifically mobilisation services for

19 crisis, specifically mobilisation services for the provision of ID & Verification processing and tier 1 technical support ( Procured under RM 3815 Contact Centre Services framework).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
f85a239a-596b-40d4-a184-eda14b680f6f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-0288300D0O000000rwimUAA2
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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