RFP QuestBeta
ClosedStage · contract

NS&I

Business to Business Outsourced Services

IT ServicesCPV 72000000 72200000 72220000 72222000 48000000 48800000 48810000 48813000 48814000 66000000 66100000 66110000 66113000 66120000 66130000 66131000 66140000 66150000 66151000 66160000 66170000 72100000 72210000 72212000 79000000 79400000 79410000 79411000 79415000 79416000 79500000 79510000 72600000 72610000 72700000 72800000 72900000 79200000 79210000 79211000 72224000 72230000 72240000 72250000 72253000 72254000 72260000 72267000 72300000 72310000 72311000 72312000 72315000 72320000 72400000 72410000 72420000 72500000 72510000 72514000 72540000 72541000 72590000 79212000 79300000 79340000 79342000
Value£92.3m
Deadline28 Feb 2023
Published21 Jul 2023
RegionLondon
Timeline
Published 21 Jul 2023ClosedCloses 28 Feb 2023
Contract value in context
£92.3mtotal contract value
median £120k
this tender£0£99.7m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

This notice is published to commence a procurement event to award a new contract for its Business to Business (B2B) outsourced services.

This package of work is part of NS&I's Rainbow Programme, and it will procure a strategic supplier of managed services to deliver B2B on behalf of NS&I.

The B2B services are responsible for the delivery of government schemes, including Childcare Services, Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme, and the Court Funds Office.

The contract is offered to one supplier for a period of 3 years following service commencement, with an initial up to 9 month transition period to ensure smooth service commencement from 1st April 2024.

At the end of the contract, the B2B services would transition to the Rainbow Programme operating model.

Please note that the award of the contract will be subject to approvals following the procurement process.

National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer.

It is one of the UK's largest retail savings organisations with 25 million customers, more than £202 billion funds under management, best known for Premium Bonds but also offering a range of savings products.

NS&I raises financing for Government, by offering secure retail financial savings products, as an alternative to raising funds on the wholesale market.

NS&I's core services are currently provided by Atos IT Services UK Limited, which manages sales processing and customer servicing, and IT and infrastructure services.

This contract will end on 31st March 2024.

NS&I has started a significant transformation of its outsourced services, called the Rainbow Programme.

NS&I provides services to other government departments via B2B offer, called Government Payment Services (GPS).

NS&I GPS offers modern, secure and competitive banking and payments services to all government departments, agencies and public sector organisations.

Current B2B services include, Childcare Services (consisting of 30 Hours of Free Childcare, Tax-Free Childcare), Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme and the Court Funds Office.

Key requirements

What the supplier must deliver

01

This package of work is part

This package of work is part of NS&I's Rainbow Programme, and it will procure a strategic supplier of managed services to deliver B2B on behalf of NS&I.

02

The B2B services are responsible for

The B2B services are responsible for the delivery of government schemes, including Childcare Services, Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme, and the Court Funds Office.

03

The contract is offered to one supplier

The contract is offered to one supplier for a period of 3 years following service commencement, with an initial up to 9 month transition period to ensure smooth service commencement from 1st April 2024.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
feaeaac4-e85d-4b14-9dd5-2d2f0c6bb57b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
22-CPN-01-94
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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