RFP QuestBeta
Awarded · ResultStage · contract

Health & Safety Executive

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Transport EquipmentCPV 34100000
Value£230k
Awarded1 Jun 2016
Published3 May 2022
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£230ktotal contract value
median £102k
this tender£0£2.9m

This sits in the upper-middle of the Transport Equipment band — a substantial contract for the sector. Based on 15,368 valued Transport Equipment tenders in our corpus.

The brief

2.

GENERAL PROVISIONS 2.1 The Supplier shall provide a proactive Call-Off Contract manager to ensure that all Service Levels in this Call-Off Contract and Key Performance Indicators in the Framework Agreement are achieved to the highest standard throughout, respectively, the Call-Off Contract Period and the Framework Period.

2.2 The Supplier shall provide a managed service through the provision of a dedicated Call-Off Contract manager where required on matters relating to: 2.2.1 Supply performance; 2.2.2 Quality of Services; 2.2.3 Customer support; 2.2.4 Complaints handling; and 2.2.5 Accurate and timely invoices

Key requirements

What the supplier must deliver

01

2.1 The Supplier shall provide a proactive

2.1 The Supplier shall provide a proactive Call-Off Contract manager to ensure that all Service Levels in this Call-Off Contract and Key Performance Indicators in the Framework Agreement are achieved to the highest standard throughout, respectively, the Call-Off Contract Period and the Framework Period.

02

2.2 The Supplier shall provide a managed

2.2 The Supplier shall provide a managed service through the provision of a dedicated Call-Off Contract manager where required on matters relating to:.

03

2.2.1 Supply performance

2.2.1 Supply performance;.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
1abb83ee-dae1-4164-aa95-377abcb1ef8a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
1.11.4.2859
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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