RFP QuestBeta
Awarded · ResultStage · contract

N H S Business Services Authority

Future NHS Workforce Solution

Software & IT SystemsCPV 48450000 72212450 72212451 72222300 72260000 79211110 79410000 79600000 79900000 80420000
Value£1.2bn
Awarded14 Feb 2025
Published7 Nov 2025
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.2bntotal contract value
median £91k
this tender£0£1.3bn

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales.

The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting.

It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation.

ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.

The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.

The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Requirements

What the notice asks for

01

The Authority has procured a supplier

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales.

02

It is supported by a supply

It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation.

03

The supplier will manage the ESR service

The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
b821bbaf-a658-406c-85cc-827f073b5086
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CF-1044500D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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