RFP QuestBeta
Awarded · ResultStage · contract

Financial Conduct Authority

GB-London: CON-22-244 Calabrio Service

Software & IT SystemsCPV 48000000 48300000
Value£85,680
Awarded24 Apr 2023
Published21 Jun 2023
RegionLondon

£85,680 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£86ktotal contract value
median £91k
this tender£0£1.1m

This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses).

2nd line support.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

FCA authorisationRegulator registrations
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
dd767fa1-f763-4fd7-9889-a066cdb12a1b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP790585562
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

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Financial Conduct Authority’s tender network

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