RFP QuestBeta
Awarded · ResultStage · contract

Financial Services Compensation Scheme

GB-London: FSCS465 Customer Satisfaction (call-off via FSCS425 Strategic Market Research Services)

Business ServicesCPV 79000000 79300000
Value£335,536
Awarded6 Aug 2023
Published7 Dec 2023
RegionLondon

£335,536 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£336ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme.

The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.

Requirements

What the notice asks for

01

Provision of a service to ensure continued

Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme.

02

The contract will include a review

The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
034acb0e-65f1-4844-bd14-c98bc11404d0
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP828722034
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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