RFP QuestBeta
Awarded · ResultStage · contract

National Audit Office

GB-London: Gen_18_15 Telephone Interview Service (Trainee Selection)

Business ServicesCPV 79000000 79600000 79630000
Value£10,000
Awarded27 Nov 2018
Published4 Dec 2018
RegionLondon

£10,000 — awarded.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£10ktotal contract value
median £66k
this tender£0£1.6m

This sits below the typical range for Business Services contracts — a smaller, more accessible award. Based on 57,319 valued Business Services tenders in our corpus.

The brief

The tender is closed.

This Contract has been Awarded - This is a Contract Award Notice The National Audit Office (NAO) scrutinises public spending for Parliament.

Our public audit perspective helps Parliament hold government to account and improve public services.

The required service is for a suitably experienced provider to conduct telephone interviews on candidates looking to join the NAO's Trainee Scheme.

As part of our trainee recruitment and selection process in 2018 the NAO has decided to make a number of changes to our trainee selection process to be introduced in 2018/2019.

The changes are designed to help maximise the quality and diversity of trainees we attract and recruit, consistent with our diversity and inclusion strategy.

As part of the planned changes we have introduced a new telephone interview process which includes a blend of competency based (retrospective 'give me an example of when you...') type questions and more reflective and scenario-based questions covering 5 key areas (more details below).

Our aim in revising our interview process is to make it focus more on competence and potential rather than past experience - which can be influenced significantly by opportunity and socio-economic background.

We want to create more of a level playing field for candidates to demonstrate their suitability.

This interview is an important stage as it helps determine who will be brought forward to the assessment centre.

We are now looking to outsource this stage of the process to enable us to move a higher volume of candidates through the process more quickly whilst maintaining high standards in terms of consistency, quality, and candidate experience.

We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign.

Requirements

What the notice asks for

01

We want to create more of

We want to create more of a level playing field for candidates to demonstrate their suitability.

02

We are, therefore, looking for an external

We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
10595e95-88ce-4815-8f83-0d43697de5b2
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP362771756
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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