RFP QuestBeta
Awarded · ResultStage · award

NHS Staffordshire and Stoke-on-Trent ICB

GP Out of Hours - Staffordshire

HealthcareCPV 85100000
ValueValue not published
Awarded
Published4 Jul 2025
RegionNationwide
Outcome — awarded
PHL Group V1 Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
contractingrequests@staffsstoke.icb.nhs.uk

The procurement contact named on the official notice.

The brief

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2).

This has been enacted due to the incumbent supplier, Vocare Ltd entering administration.

The service is essential and therefore an emergency award was approved by the ICB board.

The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc.

The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider.

The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated.

This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Key requirements

What the supplier must deliver

01

The ICB has implemented a caretaking arrangement

The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider.

02

The ICB will ensure that continuity

The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated.

03

This approach will ensure the safety

This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-055980
Stage
award · Awarded
Source
Find a Tender
Buyer ref
037588-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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