RFP QuestBeta
Awarded · ResultStage · contract

H M REVENUE & CUSTOMS

HMRC Total Security Services

Business ServicesCPV 79710000
Value£225.0m
Awarded28 Sept 2023
Published19 Mar 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£225.0mtotal contract value
median £66k
this tender£0£243.0m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

About HMRC: HM Revenue & Customs (HMRC) is the UK's tax and customs authority.

We collect taxes, administer benefits, help people with Tax-Free Childcare, enforce the National Minimum Wage and work at the heart of the UK's border systems.

Its ability to collect and distribute funds, underpins the delivery of the UK's public services and the targeted support to families and individuals swiftly and accurately.

HMRC's services are part of the UK's critical national infrastructure.

It has a workforce of approximately 67,000 FTEs, ranging from customer service advisors to data analysts.

HMRC has five strategic objectives that guide everything it does: • Collect the right tax and pay out the right financial support. • Make it easy to get tax right and hard to bend or break the rules. • Treat everyone fairly and protect society from harm. • Make HMRC a great place to work. • Support wider government economic aims through a resilient, agile tax administration system.

About this Contract: This contract was awarded as part of a Further Competition under Lot 1 (Total Security) of CCS Framework RM6257 Security - Physical, Technical and Support Services.

This contract is for the national provision of Total Security Services to the HMRC Estate across the United Kingdom.

It facilitates the provision of a number of security 'work packages' to HMRC including: Guarding Services, Physical and Technical Security Services, Maintenance of Physical and Technical Security Systems, Alarmed Response Centre, Security Helpdesk Services, Security Consultancy Services, Risk Assessments, Security Assessment, Threat Analysis & Intelligence, Security Awareness/Training.

This contract is for an initial period of 5 years, with optional extensions of 3 years + 1 year + 1 year.

Requirements

What the notice asks for

01

Its ability to collect and distribute funds

Its ability to collect and distribute funds, underpins the delivery of the UK's public services and the targeted support to families and individuals swiftly and accurately.

02

Collect the right tax and pay out

Collect the right tax and pay out the right financial support.

03

Support wider government economic aims through

Support wider government economic aims through a resilient, agile tax administration system.

04

Physical, Technical and Support Services

Physical, Technical and Support Services.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
This contract was awarded as part of a Further Competition under Lot 1 (Total Security) of CCS Framework RM6257 Security - Physical, Technical and Support Services.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
f9ea651c-aa1f-4448-a49e-a1b35365cebb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CW93156
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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