RFP QuestBeta
Awarded · ResultStage · contract

NHS HUMBER & NORTH YORKSHIRE ICB

HNYICB - Primary Care Clinical Waste Managing Agent Services

Business ServicesCPV 79000000 79900000 79990000 90000000 90500000 90520000 90524000
Value£380k
Awarded3 Mar 2025
Published30 Jun 2025
RegionYorkshire and the Humber
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£380ktotal contract value
median £66k
this tender£0£1.6m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

There are several functions the Managing Agent is required to provide under the Framework.

The key groupings of requirements, which must work in synergy to ensure an efficient and robust service offering, are: • ICT Systems • Customer Services • Contract Management of the Waste Vendor on behalf of the NHS Authority • Payment Management • Other Discretional services Specifically, the Primary Care Clinical Waste Managing Agent Services service will be required to: • Manage, support and measure the day-to-day performance of the Suppliers service delivery in accordance with contract terms and conditions. • Work with Suppliers of waste collections to ensure the most cost effective and best value solutions (including continuous improvement and innovation) are employed for the Clinical Waste Suppliers. • Evaluate and identify solutions for better working practices by Community Pharmacies and GP sites to reduce clinical waste to an absolute minimum. • Check, scrutinise, validate, and approve invoices submitted by Suppliers for payment and resolve disputed charges. • Provide a dedicated helpdesk service for service requests, complaints, and queries, including providing specialist advice to support Community Pharmacies and GP sites and regarding clinical waste matters. • Undertake annual audits of GP sites clinical waste provision and of the Suppliers' of waste collection disposal facilities within an agreed time schedule and in accordance with Environmental Agency Pre-Acceptance requirements and that duty of care obligations are being met throughout the waste management chain. • Notify ICB officers of any service failures within prescribed timescales. • Provide an electronic system with real-time service information and alert notifications that can be accessed by ICB officers. • Ensure Suppliers of waste collections comply with all relevant current legislation.

Requirements

What the notice asks for

01

There are several functions the Managing Agent

There are several functions the Managing Agent is required to provide under the Framework.

02

The key groupings of requirements, which must

The key groupings of requirements, which must work in synergy to ensure an efficient and robust service offering, are:.

03

Specifically, the Primary Care Clinical Waste Managing

Specifically, the Primary Care Clinical Waste Managing Agent Services service will be required to:.

04

Manage, support and measure the day-to-day performance

Manage, support and measure the day-to-day performance of the Suppliers service delivery in accordance with contract terms and conditions.

05

Work with Suppliers of waste collections

Work with Suppliers of waste collections to ensure the most cost effective and best value solutions (including continuous improvement and innovation) are employed for the Clinical Waste Suppliers.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
c4c2ba6a-60eb-4f7a-aaed-70b20610c994
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
C341725
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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