I.T. Service Management Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
The Riverside Group Limited (TRGL) requires an I.T.
Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers.
The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.
What the notice asks for
The ITSM needs to fully support processes
The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- 93d3ab1c-42dd-4180-88ed-b575d281c3a6
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- TRGBS-119
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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