RFP QuestBeta
Awarded · ResultStage · contract

O F W A T

Interim IT Operations Engineer

Business ServicesCPV 79620000
Value£37k
Awarded3 Nov 2023
Published16 Sept 2024
RegionWest Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£37ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing.

We're on the hunt for an experienced IT Support Specialist.

The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 administration.

This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation.

Key Deliverables / Responsibilities: IT Support - Provide top-tier IT support tailored to the needs of medium-sized organizations. - Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations.

Microsoft Endpoint Manager (InTune) - Deliver support and administration for Microsoft Endpoint Manager (InTune). - Manage device configurations, updates, and security policies through InTune.

Desktop Support - Offer dedicated support for desktop systems, handling software and hardware issues.

Microsoft/Office 365 Administration and Support - Administer, manage, and support Office 365 applications and users. - Address any access, email, or application-related issues within the Microsoft/Office 365 suite.

SharePoint Support - Assist with SharePoint administration, permissions, and troubleshooting. - Ensure optimal performance and user experience within SharePoint.

Device Support - Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance. - Handling Starters, Movers and Leavers - setting up devices and running through inductions as required.

IT Security - Uphold IT security best practices across all responsibilities. - Assist in monitoring and mitigating potential security threats.

Requirements

What the notice asks for

01

We're on the hunt for an experienced

We're on the hunt for an experienced IT Support Specialist.

02

Provide top-tier IT support tailored to

Provide top-tier IT support tailored to the needs of medium-sized organizations.

03

Deliver support and administration for Microsoft Endpoint

Deliver support and administration for Microsoft Endpoint Manager (InTune).

04

Offer dedicated support for desktop systems, handling

Offer dedicated support for desktop systems, handling software and hardware issues.

05

Microsoft/Office 365 Administration and Support

Microsoft/Office 365 Administration and Support.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

ESPO / YPO / NEPOFrameworks & routes to market
Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media &

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
5c1ae3fb-208f-4f51-8082-fd576b9cf63e
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PROC.04.0221 (A)
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

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