IT Managed Support Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.
Gateway Housing is seeking to appoint a supplier to manage the support of its IT service.
This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits.
This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls.
The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.
What the notice asks for
This must be reinforced by an off-site
This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls.
The Supplier will also be expected
The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at Gateway Housing Association, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- 417958c9-0815-40e9-88fd-33eeb21ac08b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP397729295
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
Gateway Housing Association’s tender network
Similar open tenders
ICT Managed Services and Consultancy Support
Stowmarket Town Council
Corporate IT Support Service to NHS Gloucestershire Integrated Care Board and Bristol, North Somerset and South Gloucestershire Integrated Care Board
NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD