National Archives Public Record Office
IT Service Support Management (ITSSM) Toolset
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The objective of this tender exercise is to source a supplier to deliver an enterprise IT Service Support Management (ITSSM) toolset preferably, but not exclusively, as a Software as a Service (SaaS) solution to The National Archives (TNA), providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are efficient and highly available.
1 Our aim is to replace our internally hosted legacy ITSSM tool with a modern, more flexible solution that integrates with our technology infrastructure, supports our best practice methodologies and that delivers real benefits to our staff.
TNA intends to award a contract for an initial period of 3 years, with an option to extend for up to two additional periods of up twelve months each (3+1+1).
What the notice asks for
Our aim is to replace our internally
Our aim is to replace our internally hosted legacy ITSSM tool with a modern, more flexible solution that integrates with our technology infrastructure, supports our best practice methodologies and that delivers real benefits to our staff.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at National Archives Public Record Office, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- ca563f97-4f6b-4276-92b9-0de69894de05
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- TNA091/2
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Software & IT Systems
National Archives Public Record Office’s tender network