RFP QuestBeta
Awarded · ResultStage · award

Imperial War Museum

IWM/2223/DE/3127: IWM Service Design Framework Agreement

Business ServicesCPV 79410000
ValueValue not published
Awarded
Published14 Nov 2023
RegionNationwide
Outcome — awarded
CYBER-DUCK LIMITED + 3 more

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Procurement and Resources Officer
erowberry@iwm.org.uk
+44 2074165000

The procurement contact named on the official notice.

The brief

IWM (Imperial War Museums) is seeking to gain a better understanding of its digital services from a user’s perspective, gaining a more holistic view of the services we provide, and identifying what we can do better in the future.

We hope to appoint a maximum of two Service Design agencies that have experience of helping organisations to transform and grow in this area to help us improve our services.

Requirements

What the notice asks for

01

We hope to appoint a maximum

We hope to appoint a maximum of two Service Design agencies that have experience of helping organisations to transform and grow in this area to help us improve our services.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Framework agreement (any)Frameworks & routes to market
IWM/2223/DE/3127: IWM Service Design Framework Agreement

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Imperial War Museum, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-03bc66
Stage
award · Awarded
Source
Find a Tender
Buyer ref
033599-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

This view needs WebGL, which this browser has turned off.

Imperial War Museum’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Marketing Design & Creative Services Framework at Imperial War Museums (IWM)

Imperial War Museums

Closes 30 Sept 2026Business Services
£817kValue

Framework Agreement for Creative Agencies Services

Liverpool John Moores University

Closes 25 Sept 2026Business Services
Value not publishedValue