RFP QuestBeta
Awarded · ResultStage · contract

Kirklees Council

KMCIT-099 Service Management and User Portal

IT ServicesCPV 72000000
Value£114k
Awarded25 Mar 2019
Published17 Apr 2019
RegionYorkshire and the Humber
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£114ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals.

Service management Software comprising: Incident management, Request management, Problem Management, Change management, User Portal and Implementation and Training.

Key requirements

What the supplier must deliver

01

To further increase the ability for end

To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Kirklees Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
062609f6-6e3c-4b24-91a9-725152cd093a
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
KIRKC001-DN396502-59410659
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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