RFP QuestBeta
Awarded · ResultStage · contract

NACRO

Nacro Housing Systems project

Software & IT SystemsCPV 48000000 72000000
ValueValue not published
Awarded7 Jun 2024
Published23 Apr 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Nacro, a leading provider of holistic support services spanning education, housing, justice, and health and wellbeing, is embarking on an ambitious initiative to elevate its operational efficiency and bolster service quality.

We invite dynamic and innovative vendors to participate in this transformative journey by offering comprehensive solutions tailored to our unique requirements.

Project Objective: The primary aim of this endeavour is to revolutionise Nacro's housing and support management systems to better align with our strategic imperatives of enhancing financial sustainability, fostering growth, cultivating a vibrant work environment, and elevating user experience.

Through the deployment of cutting-edge Housing Management System (HMS) and Support Management tools, we aim to streamline operations, optimise resource utilisation, and elevate service delivery standards.

Contract Structure: Interested parties are invited to bid for two lots: Lot 1: Housing Management System Lot 2: Support Management tool The contract duration spans five years, with a provision for extension by an additional five years.

Payment terms will be negotiated, with implementation costs structured as upfront payments aligned with deliverables and ongoing licensing fees settled annually.

Success Criteria: The success of this project hinges on several key factors, including: * Seamless integration of systems with Nacro's business processes, eliminating the need for workarounds and ensuring robust data management. * Empowering colleagues with user-friendly interfaces accessible across diverse devices and locations, while offering customers convenient online engagement options for self-service and access to our array of services. * Ensuring adherence to legal and ethical obligations, thereby safeguarding the welfare and security of our service users.

IMPORTANT: All prospective suppliers must hold accreditation in either Cyber Essentials Plus or ISO27001.

How to Apply: For inquiries regarding the project or tender process, or to request a tender pack, please contact Terry Kiermasz at terry.kiermasz@nacro.org.uk.

Nacro looks forward to partnering with visionary suppliers committed to driving innovation and delivering excellence in service provision.

Join us in shaping a brighter future for those we serve.

Key requirements

What the supplier must deliver

01

Nacro, a leading provider of holistic support

Nacro, a leading provider of holistic support services spanning education, housing, justice, and health and wellbeing, is embarking on an ambitious initiative to elevate its operational efficiency and bolster service quality.

02

The primary aim of this endeavour is

The primary aim of this endeavour is to revolutionise Nacro's housing and support management systems to better align with our strategic imperatives of enhancing financial sustainability, fostering growth, cultivating a vibrant work environment, and elevating user experience.

03

Through the deployment of cutting-edge Housing Management

Through the deployment of cutting-edge Housing Management System (HMS) and Support Management tools, we aim to streamline operations, optimise resource utilisation, and elevate service delivery standards.

04

Lot 2: Support Management tool

Lot 2: Support Management tool.

05

Seamless integration of systems with Nacro's business

Seamless integration of systems with Nacro's business processes, eliminating the need for workarounds and ensuring robust data management.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
8a6ae7c3-a9e1-40e8-9338-2573959bda04
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
NA001
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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