RFP QuestBeta
OpenStage · planning

NATIONAL GRID PLC

National Energy System Operator (NESO) - Digital Workplace Services & End User Compute (DWS-EUC) & IT Service Management (ITSM)

IT ServicesCPV 72000000
ValueValue not published
Deadline
Published22 Mar 2024
RegionNationwide

No value published

Who to contact
Cait Williams
Caitlin.Williams@nationalgrid.com

The procurement contact named on the official notice.

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The brief

National Grid Electricity System Operator (NGESO), a legally separate business within the National Grid Group, is the electricity system operator for Great Britain.

The NGESO moves electricity around the system to keep homes and businesses supplied with the energy they need 24/7.

National Grid Electricity System Operator (NGESO) became a legally separate business from the wider National Grid Electricity Transmission (NG) in 2019.

NGESO is on a journey to become National Energy System Operator (NESO), a separate legal entity under UK government ownership during Summer 2024.

Where in this notice we refer to NESO, this should be understood as also including NGESO before the change is taken place.

As of July 2024, National Energy System Operator Limited (NESO) will no longer be a part of the National Grid group, resulting in the need to separate what are currently shared processes and functions.

As part of the separation from National Grid Group and transformation into NESO under UK Government ownership, The Digital, Data and Technology (DD&T) organisation within NESO require its own independent capabilities for Digital Workplace Services & End User Compute (DWS-EUC) and IT Service Management (ITSM).

This will encompass all DWS & EUC and ITSM functions and services required to achieve NESO's digitalisation strategy.

As part of becoming NESO, the organisation will require a partner that consistently delivers fit for purpose and modern DWS-EUC and ITSM capabilities and services, adapting to a constantly evolving organisation with varying needs.

NESO require a partner that: has industry leading knowledge and expertise in modern technology practices delivers effective and ITIL-aligned Service Management functionalities can provide NESO with continuous access to innovation is able to efficiently integrate technologies drive enhancement of end user experience adopt modern device management through policy driven services.

Interested parties must be fully registered on Achilles UVDB against all codes by 9th April 2024, which is the targeted launch date of PQQ.

Requirements

What the notice asks for

01

Where in this notice we refer

Where in this notice we refer to NESO, this should be understood as also including NGESO before the change is taken place.

02

As of July 2024, National Energy System

As of July 2024, National Energy System Operator Limited (NESO) will no longer be a part of the National Grid group, resulting in the need to separate what are currently shared processes and functions.

03

This will encompass all DWS & EUC

This will encompass all DWS & EUC and ITSM functions and services required to achieve NESO's digitalisation strategy.

04

Can provide NESO with continuous access

can provide NESO with continuous access to innovation.

05

Is able to efficiently integrate technologies

is able to efficiently integrate technologies.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named in obligation language, 0 mentioned. Each one is quoted from the notice.

JOSCAR / Achillessays mustCertification & assessment schemes
Interested parties must be fully registered on Achilles UVDB against all codes by 9th April 2024, which is the targeted launch date of PQQ.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

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Source & provenance
OCID
ocds-h6vhtk-044c0f
Stage
planning · Planning
Source
Find a Tender
Buyer ref
009495-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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