ESDAL 4 — Electronic Service Delivery for Abnormal Indivisible Loads

The procurement contact named on the official notice.

Highways England is the government company charged with operating, maintaining and improving England’s motorways and major A roads.

Formerly the Highways Agency, Highways England became a government company in April 2015.

ESDAL (Electronic Service Delivery for Abnormal Loads) is the national service for managing Abnormal Indivisible Loads (AIL) in the UK.

The process of managing abnormal loads is delegated by the Secretary of State for Transport to Highways England.

ESDAL provides an online platform for hauliers to provide legally required abnormal indivisible load notifications to the correct authorities and apply for special orders for the heaviest and largest loads.

An AIL is one which cannot, without undue expense or risk of damage, be divided or carried by a normal vehicle.

The basic design of ESDAL is unchanged since the first development by Serco in the early 2000’s.

The system is in need of major overhaul to retain the confidence of users and to meet changing user needs