RFP QuestBeta
Awarded · ResultStage · award

Royal Berkshire Fire Authority

Managed Services for Business Solutions

IT ServicesCPV 72267100
Value£110k framework ceiling
Awarded
Published27 May 2021
RegionNationwide

Framework ceiling £110,000 — the most the agreement may spend across all suppliers and call-offs, not a contract value.

Outcome — awarded
Captia Business Services Ltd T/A Capita Enterprise Services

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Emma Peate
PeateE@RBFRS.co.uk
+44 118934736

The procurement contact named on the official notice.

The brief

A maintenance and support contract is required for the DS3000 Integrated Communications Control System (ICCS) used by the Thames Valley Fire Control Service.

The maintenance and support contract will be required to cover both the server installation which provides the service to the Control room and the client desktop appliances which are utilised in the control room.

The DS3000 ICCS is a safety critical system, key to delivering an efficient call handling, mobilisation and incident support function to the Thames Valley Fire Control Service as part of its response to ‘999’ and other ‘emergency’ calls.

The contract must provide for the rectification of both hardware and software faults affecting the system and allow for the introduction of new functionality through the application of upgrades and the upgrading of security software meeting the requirements for access to the Airwave radio system and, in the future the Emergency Service’s Network.

Requirements

What the notice asks for

01

A maintenance and support contract is required

A maintenance and support contract is required for the DS3000 Integrated Communications.

02

And support contract will be required

and support contract will be required to cover both the server installation which provides the.

03

Handling, mobilisation and incident support function

handling, mobilisation and incident support function to the Thames Valley Fire Control.

04

Provide for the rectification of both hardware

provide for the rectification of both hardware and software faults affecting the system and allow for the introduction of new functionality through the application of upgrades and the.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-02b5ae
Stage
award · Awarded
Source
Find a Tender
Buyer ref
011836-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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