Network Rail Infrastructure Ltd
Customer Experience Programme
This is a contract result notice, not an open opportunity. Details from the official award data.
Network Rail identified a requirement to support the Customer Experience Programme from a third-party supplier to deliver the following: - Expert strategic advice and input to support the programme to deliver and embed a service culture. - The design and creation of training and experiences designed to promote and embed a service culture for all audiences within Network Rail. - The delivery of these experiences, and existing experiences, to teams within areas of Network Rail that are identified by the Customer Experience Programme Team.
What the notice asks for
Network Rail identified a requirement to support
Network Rail identified a requirement to support the Customer Experience Programme from a third-party supplier to deliver the following:.
Expert strategic advice and input to support
Expert strategic advice and input to support the programme to deliver and embed a service culture.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-02bb4c
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 029397-2021
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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