RFP QuestBeta
Awarded · ResultStage · award

Cheltenham Borough Council

Digital Platform Procurement

IT ServicesCPV 48100000
ValueValue not published
Awarded
Published7 Jan 2022
RegionNationwide
Outcome — awarded
Netcall Systems Ltd + 1 more

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@publicagroup.uk

The procurement contact named on the official notice.

The brief

The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution.

In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space.

A SaaS/Cloud-based solution is essential.

Requirements

What the notice asks for

01

In addition to workflow and case management

In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-02bbcc
Stage
award · Awarded
Source
Find a Tender
Buyer ref
000398-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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